Novel writing software

MyNovel.biz

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Contact MyNovel.biz

Please feel free to contact us at any time. Messages will be answered as swiftly as we are able to. If you have not received a response in 24 hours please submit your question again. Ensure that you are able to receive replies from support@mynovel.biz. Bear in mind that we are in the United Kingdom. Customers in the USA and Canada are more likely to receive a rapid response in the morning. Customers in Australia and New Zealand are more likely to receive a rapid response in the evening.
 
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Alternatively, e-mail sales@mynovel.biz to ask your question.
If you require technical support e-mail support@mynovel.biz.
Answers to common questions

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Check whether you're using the correct username and password. Also ensure your web browser can accept cookies from www.mynovel.biz. Click here for further information about cookies.

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You can retrieve your password automatically by visiting our forgotten password page.

I've ordered MyNovel via PayPal or Google Checkout but not received my log in information yet

Don't worry! Depending on the time of day in the UK at the time of ordering, it may take up to 12-24 hours for us to process your order. We do have to sleep sometimes, even if the website never sleeps... If you have not received acknowledgement after 24 hours, it may be that your spam filter has blocked our e-mails. First of all check your junk mail folder. If there is no e-mail there, don't hesitate to contact us after 24 hours. We will make sure you get what you paid for!