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Contact MyNovel.biz

Contact MyNovel.biz
Please feel free to contact us at any time. Messages will be answered as swiftly as we are able to. If you have not received a response in 24 hours please submit your question again. Ensure that you are able to receive replies from support@mynovel.biz. Bear in mind that we are in the United Kingdom. Customers in the USA and Canada are more likely to receive a rapid response in the morning. Customers in Australia and New Zealand are more likely to receive a rapid response in the evening.
 
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Alternatively, e-mail sales@mynovel.biz to ask your question.
If you require technical support e-mail support@mynovel.biz.
Answers to common questions

I'm having problems logging in to my account

Check whether you're using the correct username and password. Also ensure your web browser can accept cookies from www.mynovel.biz. Click here for further information about cookies.

I've forgotten my password

You can retrieve your password automatically by visiting our forgotten password page.

Need a technician to help you?

If you are having problems installing or running the software, ask a technician to remotely help you. This is a free service.